What Info Does Fairplay Bet Collect?
The primary type of information Fairplay Bet gathers is what you provide directly. You supply these details when engaging with parts of the site. For instance, when you register and verify a Fairplay Bet account you may be asked to submit a passport, ID card, or driving licence.
Some data is transmitted to Fairplay Bet automatically. This can include your IP address, operating system, the device you use to access Fairplay Bet, crash reports (if the site or app fails while you're using it), and other technical details.
Fairplay Bet only occasionally collects information about you from third parties. For example, the operator may request details from its payment processors (which can be necessary to meet AML and KYC obligations).
Legality of Processing Your Data
The primary legal basis enabling Fairplay Bet to collect your information is the contract you enter into during registration. Additionally, Fairplay Bet has AML and KYC duties imposed by its UK Gambling Commission licence, which permit the operator to collect certain data (notably payment details) on a lawful basis.
How Fairplay Bet App Uses the Collected Data
Why is so much information collected? Fairplay Bet uses it to:
- Determine your eligibility to use the app: the Fairplay Bet application must verify that you are at least 18 years old and located in a permitted jurisdiction;
- Fulfil legal obligations: Fairplay Bet must carry out AML and KYC checks (as required by its licence), which involve processing payment and identity details;
- Provide support: if you report a fault, system or transaction information can help Fairplay Bet's support team resolve the issue;
- Improve the service: by collecting and analysing your interactions with the platform, Fairplay Bet adapts to enhance performance and user experience;
- Promote responsible gambling: by monitoring how much time you spend with Fairplay Bet, the operator can better identify signs of problem gambling;
These and other points of the Privacy Policy may be updated at any time. If this occurs, Fairplay Bet will promptly notify you and provide access to the full set of changes.
Sharing Your Personal Data
Under Fairplay Bet's Privacy Policy, the operator may share your personal data. Who might receive it? Primarily, your information can be disclosed to affiliated companies within the Fairplay Bet group and to service providers (payment processors, game providers, and similar partners).
Fairplay Bet also routinely shares data with regulators, law enforcement authorities, government agencies, courts, fraud-prevention organisations, licensing bodies, eSports governance bodies, and similar entities. Such disclosures are required to comply with AML and KYC obligations.
How Fairplay Bet Protects Your Data
The platform holds a large amount of sensitive information that requires strong protection. To provide this, Fairplay Bet uses encryption. Standard TLS (Transport Layer Security) is applied when you transmit your data and when it is stored on Fairplay Bet.
In addition to encryption, Fairplay Bet employs standard network security measures. These include firewalls, intrusion prevention systems and network segmentation, all of which are monitored and maintained in line with industry best practices. To reinforce network security, Fairplay Bet has a dedicated team that continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage potential threats.
Furthermore, Fairplay Bet restricts access to your information. Only a limited number of company employees, contractors and agents are permitted to view the data you share.
Data Retention
You may delete certain information you’ve provided to Fairplay Bet at any time; some data is removed automatically; other records are retained for as long as Fairplay Bet considers necessary. Why is this done? Most commonly, it is to comply with legal obligations that require Fairplay Bet to carry out AML and KYC procedures (both of which require retention of your data).
Your Rights Regarding Your Shared Data
Here are some of your primary rights concerning personal information you have shared with Fairplay Bet:
- To know what information about you is stored by Fairplay Bet;
- To have inaccurate or misleading information corrected;
- To request that Fairplay Bet delete all data about you if it is no longer necessary for processing, if you have a legal basis for deletion, or if your data has been processed unlawfully;
- To request that Fairplay Bet restrict the processing of your information;
- To lodge a complaint with your relevant data protection authority.
To exercise any of these rights, send an appropriate request to [email protected].